Be cost effective in the utilization of all resources, always remembering that we are spending the customer’s money. Be responsive to our customers and their changing needs. Act ethically and honestly, treating employees, customers and others with fairness, dignity and respect. Commit to the safety and development of our employees by balancing the needs of our employees by balancing the needs of customers with the needs of our families and ourselves. Respect and protect the environment in all our activities to ensure a sustainable environment. Communicate in an open and timely manner.